The run.events app has two modes, which are automatically applied depending on the events that the user attends, and on when the event is happening. If the user does not have any tickets for upcoming events, or if the upcoming event is more than a week from now, the app opens in what we call run.events mode. This is where users can see their profile information, last chat messages, or any other notifications relevant to them. They can also see all upcoming and previous events and receive event suggestions based on their industry and preferences.
In run.events mode, users can see all their connections from the previous events, continue chatting and networking with them, and even see which events they have attended, and which events they are going to attend next. They can also search for the other attendees and connect with them – this is where run.events mobile app turns into a fully-fledged social network.
When an event that a user has a ticket for approaches, the run.events app immediately starts in what we call “Event mode”. The run.events app takes over the visual identity of your event, which significantly improves the attendee experience and boosts the identification between the event and attendees. In the event mode, users can easily browse the agenda, speakers and sessions, connect with other attendees, chat with them, create private chat groups, or join public ones.
The initial feed in Event Mode displays upcoming sessions, important notifications, pending connection requests, and incoming messages from various chats.
You as an organizer can employ the run.events app to send attendees mobile notifications, or to display in-app banners, which you can use for important announcements, or for promotion of your sponsors.
Business networking is fun with the run.events mobile app. Attendees can use the app to simply scan the badges of other attendees, and voilà – they are connected, they can see each other’s profile details, and they can engage in chat. The other way to connect with the other attendees is to search for them in the app. They can search by name, company, job role or country. It is important to mention that business connections created with the run.events mobile app are not event-bound: your attendees can contact their business connections before, during, after, and in between events, and they can also see what events their connections are going to visit next!
Besides networking with other attendees, attendees can use the run.events mobile app to browse the sponsors and exhibitors, see their booth locations, and keep track of which booths they have already visited.
The run.events mobile app is the best event companion that attendees can wish for: they will get insights at a glance of to what is next on the programme or in their personal schedule, and when joint activities such as lunches, parties, or any other extra-curricular activities that are happening. They can easily browse the event agenda, mark sessions as favourites and include them in their personal schedule, and engage in a session chat which can also be used to ask speakers questions prior to or after the session. If event organizers have configured session feedback, attendees can utilize the mobile app to fill in the session feedback forms.
Using the run.events mobile app, attendees can easily browse and get insights into all speaker and session details. They can see speakers’ biographies and acclamations, as well as the sessions which they are delivering.
run.events enables event organizers to enhance interaction between attendees and sponsors through gamification features. Attendees can collect coins by visiting sessions and sponsor booths and use them to purchase sponsor merchandise and giveaways.
The run.events mobile app is the key platform for these gamification features, allowing attendees to track their coin collection, compare their ranking with other attendees, see the sponsor booths they've visited, and view the various prizes and giveaways offered by each sponsor.
run.events allows you to create "displays" (banners) for your event's mobile app and configure when and where they appear. In-App displays can serve various purposes, such as displaying important event information that should remain visible in the app for an extended period and are not appropriate for push notifications.
Additionally, you can sell In-App displays as advertising space to your sponsors. The possibilities for using in-app displays are limitless and depend only on your imagination.
Besides all the other run.events mobile app functions, sponsors’ personnel can use the app for another important task: lead scanning. Upon scanning attendees’ badges, sponsors can easily see their details and engage in conversation with them, directly at the event, or following it.
Sponsors can later use the run.events web interface to download an Excel sheet with the scanned leads.
Event organizers can use the run.events mobile app for attendee check-in. Both global check-in, which means registering and admitting attendees to the event, and session check-in, which means recording an attendee’s session attendance, are supported.
Organizers can use the run.events web site to get a full report of which attendees have been checked-in, both globally and for the individual sessions.
Once event attendees have registered for an event and obtained their event tickets, they can easily add them to Apple Wallet on iOS devices or Google Pay on Android devices. This way, attendees can quickly show their tickets when prompted during the event, such as during the global event check-in or session check-in.
Event tickets stored in Apple Wallet and Google Pay are in the event's corporate identity, which further promotes the event's brand and helps attendees identify with the event.