At run.events, we differ between tickets, ticket add-ons, and options. When creating tickets, you can choose beginning and end dates for ticket sales, whether they are public ones or attendees need a voucher to purchase them. Event organizers can use ticket add-ons to sell additional services that attendees can't buy separately but only in conjunction with an event ticket. The final elements are the options. These have neither prices nor date ranges, but they can be defined for usage with tickets or ticket add-ons to specify the service further.
Managing vouchers is an important part of ticket sales. run.events come with advanced and fully featured voucher management at event managers' disposal. When creating vouchers, you can define their purpose and how many times they are redeemable or outline those that give attendees either a fixed amount or a percentage discount and those which reveal or hide tickets and add-ons which wouldn't be accessible otherwise. Oversee with ease how many times each voucher has been redeemed and how many tickets have been discounted during sales.
Ticket sales are the first experience attendees will have with your event. They will only form a positive opinion if the buying process is trouble-free and simple. This is why run.events pay extra attention to the ticket sales experience. Attendees can choose if they are buying (and paying for) tickets as individuals or purchasing them for their company. It is often the case that companies want to buy tickets at the earliest and then decide who be the ticket owner. run.events support both scenarios and provide an intuitive and easy-to-use ticket-purchasing user experience. Attendees can easily choose between tickets using one of the multiple payment options. run.events use Stripe as the payment provider, so you don't need to. The Stripe setup process is already automated for you: with each run.events organizer account, a connected Stripe account is automatically created in the background. run.events don't hold back your money. As an event management platform, we won't interfere in making you choose if you want daily, weekly, monthly, or manual payouts from the connected Stripe account and how much money you will keep on your account to handle ticket cancellations and refunds.
run.events makes this an easy and seamless task for event organizers. Each time someone purchases tickets and a financial transaction is involved, they will be issued an invoice in your corporate branding with correctly calculated taxes. You can define tax rates and rules to apply various taxes to customers based on their type and location. If you are in the European Union, some countries allow you to use the reverse charge rule when selling tickets to other EU states. run.events support all those tax-related scenarios. You can also easily customize your invoices by simply adding custom text and footers which will appear on each invoice. Invoices issued by run.events are e-invoices, easily imported into most modern enterprise resource planning (ERP) systems. In addition, you can export invoice data as a CSV file and import that CSV file later where needed.
Attendees can choose between multiple payment methods for ticket purchases. Some of those payment methods provide immediate transfers without delay (such as credit card payments), while others have a possible delay of several hours or even a few days. For the majority of payments run.events will provide automated tracking. However, manual payment tracking is always optional. Supported payment methods will depend from country to country. We use Stripe as our payment processor, and customers can find the list of payment methods supported by Stripe here.
