run.events offers a unique concept of ticket assignment. Large customers usually buy many tickets early to use discount prices and decide later who will use them. This is known as the 'ticket assignment' process in run.events. Ticket owners can invite attendees via email to claim their tickets, or they can fill in their data manually. Filling attendee data manually is less desirable because attendees won't have a run.events account associated with their tickets and won't be able to use the mobile app and all its benefits and services. However, there may be cases where ticket owners forget to invite attendees to claim tickets or where attendees forget to claim them. This can cause prolonged check-in time and potentially lead to forming undesired registration queues. Therefore, as an event organizer, you can assign, unassign, and reassign each ticket from any attendee or re-invite attendees to claim their tickets. In this way, you can deal with such cases swiftly.
With run.events, you can create and manage multiple events within your organizer account, providing a comprehensive solution for your event business year after year. This feature also allows you to easily identify your key customers, such as companies who have purchased a significant number of tickets year after year. By identifying these groups, you can proactively strengthen your relationship with them and offer exclusive discounts or better services. This approach benefits your key customers and helps increase customer loyalty and retention, ultimately leading to the growth of your event business.