Ticket sales are the first experience attendees will have with your event. They will only form a positive opinion if the buying process is trouble-free and simple. This is why run.events pay extra attention to the ticket sales experience. Attendees can choose if they are buying (and paying for) tickets as individuals or purchasing them for their company. It is often the case that companies want to buy tickets at the earliest and then decide who be the ticket owner. run.events support both scenarios and provide an intuitive and easy-to-use ticket-purchasing user experience.
Attendees can easily choose how to pay for their tickets using one of the multiple payment options. run.events use Stripe as the payment provider, so you don't need to to worry about money transactions. The Stripe setup process is already automated for you: with each run.events organizer account, a connected Stripe account is automatically created in the background.
run.events don't hold back your money. As an event management platform, we won't interfere in making you choose if you want daily, weekly, monthly, or manual payouts from the connected Stripe account and how much money you will keep on your account to handle ticket cancellations and refunds.
Managing vouchers is an important part of ticket sales. run.events come with advanced and fully featured voucher management at event managers' disposal. When creating vouchers, you can define their purpose and how many times they are redeemable or outline those that give attendees either a fixed amount or a percentage discount and those which reveal or hide tickets and add-ons which wouldn't be accessible otherwise. Oversee with ease how many times each voucher has been redeemed and how many tickets have been discounted during sales.
There will be situations where attendees will require ticket cancellations, which may include refunds for ticket invoices. run.events enables attendees to create ticket cancellation and refund requests, enabling event organizers to review those requests, fully or partially approve them, or decline them. If the organizer has fully or partially approved a refund request, run.events will use Stripe integration to refund the money to the attendees immediately.
In the process, run.events will also issue Invoice Cancellation or Invoice Correction documents, along with the revised Invoice documents. This is super convenient as it immediately completes all the paperwork for the attendee and the event organizer.