Ticketing Service
With the Ticketing Service, run.events sells the tickets for your event, collects the money and transfers it to you. You set the ticket terms; we handle the sales, attendee questions, cancellations and refunds. The service is for organizers of B2B events, conferences and congresses, trade fairs, association and corporate events, and for event agencies.
Two seller models
Your contract sets which of the two models applies.
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run.events is the seller.
run.events issues the invoices and handles VAT, payments and refunds.
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run.events sells on your behalf.
You remain the seller. run.events runs the sales and collects the money.
What the Ticketing Service includes
- Ticket sales through run.events Audience Management.
- Collection of the payments.
- Answers to attendee questions.
- Cancellations and refunds, according to the ticket terms you set.
- Transfer of the money to you, on the payout schedule agreed in your contract.
How the Ticketing Service works
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Free 30‑minute consultation.
You describe your event and your ticket types.
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Contract.
Together we agree on the seller model and the payout schedule.
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Ticket terms.
You set the ticket terms, including the rules for cancellations and refunds.
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Sales.
run.events sells the tickets, collects the money and answers attendee questions.
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Payout.
run.events transfers the money to you as agreed.
Who the Ticketing Service is for
Organizers who want ticket sales, payments and attendee questions handled for them, including event agencies that organize ticketed events.
Related products and services
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run.events Audience Management: ticket types and add-ons, prices that change by sales period (such as early-bird prices), card payment through Stripe (with Apple Pay and Google Pay) or bank transfer, e-invoices in ZUGFeRD and Factur-X formats, and EU VAT reverse charge.
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On-Site Check-In, for checking in your ticket holders at the venue.