FREE Masterclass: "Proven Strategies for Successful Event Delivery" Live from ECS2025 -> Save your spot now.

Fast Response

Within 24 hours

Personalized Guidance

Expert advice for your events

Expert Team

Industry event specialists

Book Your Free Consultation Now!

We'll get back to you within 24 hours to schedule your consultation.

Secure Booking
Quick Setup

Free 30-Minute Consultation

Book a personalized consultation with our events experts to discuss your specific needs, challenges, and how run.events can help transform your event management process.

Personalized guidance

One-on-one session tailored to your specific event needs

Efficient 30-minute format

Focused discussion that respects your busy schedule

Expert guidance

Get recommendations from experienced event specialists

SUPPORT OPTIONS

How Can We Help You?

Choose the type of assistance you need, and our team will be happy to help.

General Inquiries

Have questions about run.events platform features, pricing, or how we can help with your specific event needs? Our team is ready to provide the answers you need.

  • Platform capabilities and integrations
  • Pricing information and package options
  • Implementation timeline questions
  • Technical specifications and requirements
  • Educational resources and documentation

We aim to respond to all inquiries within 24 hours during business days

Contact

Event Support & Assistance

Need help with a specific event you're planning or managing on our platform? Our event success team is dedicated to ensuring your events run smoothly from setup to completion.

  • Help with event setup and configuration
  • Troubleshooting registration issues
  • Assistance with attendee communications
  • Guidance on reporting and analytics
  • Best practices for maximizing engagement

Our event success team provides priority support for active events

Contact

Partnership & Business Development

Interested in exploring partnership opportunities, integrations, or other business collaborations with run.events? We're always looking to build valuable relationships that enhance the event ecosystem.

  • Technology integration partnerships
  • Referral and reseller programs
  • Co-marketing opportunities
  • Industry collaboration initiatives
  • Enterprise and volume arrangements

Let's explore how we can create value together in the events industry

Contact
FAQs

Frequently Asked Questions

Find answers to common questions about our consultation services and support options.

How quickly will I receive a response?

We aim to respond to all inquiries within 24 hours during business days. For urgent matters related to active events, our event success team provides priority support through our platform's support portal.

Can I schedule a demo of run.events?

Absolutely! You can request a personalized demo through this contact form. One of our product specialists will reach out to arrange a time that works for you. We offer both quick 20-minute tours and comprehensive 45-minute demonstrations.

What information should I include in my message?

To help us assist you better, please include details about your organization, the types of events you manage, and any specific features or questions you have about run.events. The more context you provide, the more tailored our response can be.

Is there a phone number I can call for immediate assistance?

While email is our primary support channel, customers with premium support packages have access to phone support. If you're an existing customer, you can find your dedicated support number in your account dashboard under 'Support Options'.

Do you offer any resources for self-service support?

Yes! We have an extensive knowledge base, video tutorials, and documentation available in our Help Center. You can access these resources at help.run.events to find answers to common questions and step-by-step guides.

Ready to Transform Your Events?

Start your 14-day free trial today and discover why thousands of event organizers choose run.events.

Start Free Trial Book a Demo