Events CRM

Know your attendees. Grow your events.

Cross-event profiles, sponsor retention tracking, ticket sales dashboards, and session analytics. The CRM built for teams who run more than one event a year.

See the CRM in action All features

Events CRM showing sponsorship management, customer database, and filtering tools

One CRM across all your events

Every attendee, sponsor, speaker, and ticket lives in a single database that follows them from event to event. No more spreadsheets. No more silos.

👥

Cross-event profiles

Unified attendee records with history, tags, and preferences across every event you run

📊

Real-time dashboards

Ticket sales, check-in rates, revenue, and attendance updated live as your event unfolds

🔄

Retention tracking

See who's new, returning, lost, or upgraded across attendees, sponsors, and exhibitors

💰

Financial analytics

Payment tracking, sponsor contracts, invoicing, and ticket revenue in one view

📈

Session analytics

Attendance rates, feedback scores, and speaker performance per session and track

🎯

Sponsor success

Lead counts, booth visits, and ROI metrics your sponsors can actually use

🏷️

Smart segmentation

Filter by country, company, ticket type, attendance history, or custom labels

📤

Export anything

One-click CSV/Excel exports for any report, list, or dashboard

Financial dashboard showing incoming ticket payments and ticket sales revenue chart over time

Financial analytics

Every euro, tracked

See ticket revenue, sponsorship income, and payment status in real time. No waiting for monthly reports. No reconciling across tools.

Ticket sales dashboards with monthly trends
Incoming payments with status tracking
Sponsorship contract values at a glance
Invoicing integrated with your event data

Attendee intelligence

Know who's coming and who stopped

Track new vs. returning attendees, filter by country or company, and spot trends before they become problems.

Attendees by country with visual breakdowns
Top customers ranked by order volume
New vs. returning attendee tracking
Advanced filtering by profile, ticket type, and custom fields

Attendee analytics showing filter panel and attendees by country bar chart

Sponsor lead retrieval showing rated leads with star ratings and sponsorship management

Sponsor success

Give your sponsors data they'll renew for

Lead retrieval with ratings, booth visit tracking, and sponsorship pipeline management. Prove ROI so sponsors come back every year.

Lead retrieval with star ratings and notes
Sponsorship package tracking with revenue
Booth assignment and expo floor management
Sponsor retention analysis across editions

Session analytics

Understand what your audience values

Session attendance, feedback scores, speaker ratings, and favourites data. Build next year's agenda based on what actually worked.

Session attendance with check-in data
Speaker performance and feedback ratings
Favourite tracking and response rates
Track and level analysis for content planning

Session management showing sessions list, speaker profiles, and session feedback stats

50+ Reports & dashboards

Cross-event Unified profiles

Real-time Live data sync

1-click CSV/Excel export

Spreadsheets vs. Events CRM

You can keep using five spreadsheets. Or you can use one platform that already knows your data.

Spreadsheets

Manual data entry after every event
No cross-event attendee history
Sponsor ROI calculated by hand
Reports outdated before they're shared
Data lives in someone's laptop

run.events CRM

Data flows in automatically from every event
Unified profiles across all editions
Sponsor leads and ROI tracked per booth
Dashboards update in real time
Accessible to your entire team, anywhere

See your event data in one place

Enter your email and we'll walk you through the Events CRM

EU-hosted · GDPR-native · No commitment required

run.events Blog

Our thoughts on event management, technology, and event communications.

News

run.events AI Website Builder – The Future of Event Websites is Here

We are delighted to announce our new AI Website Builder! Launch a fully branded, mobile‑first, accessible, ticket-ready event website in as little as three clicks and under an hour. Without writing a single line of code, touching WordPress, or waiting weeks for an agency.

Adis Jugo

Mar 1, 2026

Leadership

Bureau International des Expositions (BIE) Selects run.events as Official Event Management Partner for General Assemblies

Strategic partnership enhances event management capabilities for General Assemblies of one of the world’s most prestigious intergovernmental organizations.

Adis Jugo

Jan 30, 2026

Industry

The Top Trends Shaping the Event Industry in 2026

As we look ahead to 2026, the event industry is undergoing a transformation driven by technology, changing attendee expectations, and a renewed focus on community and personalization. From AI-powered experiences to the rise of microevents, these trends are redefining what it means to create impactful events.

Anto Pranjić

Dec 22, 2025