CASE STUDY

Experts Live Netherlands: Mobile-First Community Experience

How run.events delivered a seamless mobile experience for 1,500+ tech professionals across 8 specialized tracks, with 90% app engagement and check-ins averaging just 10 seconds.

See the benefits

Event at a Glance

Experts Live Netherlands is the premier community-driven tech event in the Netherlands, bringing together Microsoft technology professionals for knowledge sharing and networking.

0 k+
Attendees
Tech professionals
0 +
Sessions
Across 8 tracks
0
Sponsors
Industry leaders
0 %
App Engagement
Active mobile users

The Challenge

Experts Live Netherlands faced several challenges in delivering a premium tech community experience:

  • 1

    Complex Multi-Track Navigation

    Attendees needed to easily navigate between 8 specialized technical tracks without missing relevant content

  • 2

    Efficient Check-in Process

    Processing 1,500+ tech professionals quickly without creating bottlenecks or long wait times

  • 3

    Meaningful Networking

    Facilitating connections between attendees with similar technical interests in a large-scale event

  • 4

    Real-Time Information Access

    Providing up-to-date information about sessions, room capacity, and schedule changes

The Mobile-First Solution

run.events implemented a comprehensive mobile-first strategy that supported the full event lifecycle:

  • 1

    Intuitive Mobile App

    Custom-designed interface with personalized agenda building, intelligent session recommendations, and easy track switching

  • 2

    Rapid Mobile Check-in

    QR code-based verification system integrated with badge printing for sub-10-second processing

  • 3

    Interest-Based Networking

    AI-powered matching algorithm connected attendees with similar technical interests and facilitated in-app messaging

  • 4

    Real-Time Updates

    Push notifications, live session capacity indicators, and interactive venue maps kept attendees informed

Key Mobile App Features

The run.events mobile app provided a comprehensive suite of features that enhanced every aspect of the attendee experience.

Personalized Agendas

Attendees could browse all 60+ sessions across 8 tracks and build custom schedules that reflected their interests and priorities.

Smart Networking

Interest-based matching connected attendees with similar technical backgrounds, facilitating meaningful professional connections.

Real-Time Updates

Push notifications delivered timely information about schedule changes, room capacity, and special announcements.

Interactive Maps

Venue navigation with GPS positioning guided attendees between sessions, sponsor areas, and amenities efficiently.

Session Interaction

Live Q&A, polling, and feedback features created interactive experiences during sessions and keynotes.

Content Access

Presentation slides, speaker materials, and resources were available for immediate download through the app.

Mobile UX Benefits

The mobile-first approach delivered tangible benefits for all event stakeholders.

For Attendees

  • Personalized session recommendations based on interests
  • Quick navigation between tracks with real-time updates
  • Meaningful networking with like-minded professionals
  • Instant access to session materials and resources

For Organizers

  • Real-time visibility into session attendance and flow
  • Efficient check-in process with minimal staffing
  • Instant communication with all attendees via push notifications
  • Comprehensive analytics on engagement and satisfaction

For Sponsors

  • Digital lead capture with immediate qualification data
  • Enhanced visibility through in-app promotions
  • Direct messaging with interested attendees
  • Detailed analytics on booth traffic and engagement

Mobile Experience Gallery

See how the mobile-first approach transformed the Experts Live Netherlands experience.

Mobile app session view

Personalized agenda view in the mobile app

Self-service check-in kiosks

Mobile-powered check-in with <10s processing time

Experts Live Netherlands Main Hall

Main hall with digital signage integration

Digital track signage

Real-time session information throughout the venue

Ready to Transform Your Event's Mobile Experience?

Learn how run.events can help you create an exceptional mobile experience for your next community event.

Download Brochure Schedule a Demo

Share this case study: