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Everything about the people attending your event — from first ticket to final invoice. The operational core from which every other run.events product draws attendee data.
Attendee Management covers the full attendee lifecycle: selling tickets, collecting registrations, processing payments, managing tax and invoicing, communicating with attendees, and tracking every interaction from purchase to post-event.
Unlimited ticket types, add-ons, options, and 16-field custom registration forms. Time-based pricing, quantity discounts, and global tax compliance.
Self-service attendee portal with branded forms, cancellations, transfers, group registration, and a 360° event hub with digital tickets.
Direct or order-invoice flows, European e-invoicing (ZUGFeRD, Factur-X), refunds and credit notes, and AI-powered bank statement reconciliation.
AI-powered email designer, advanced surveys with 16 question types, multilingual FAQs, and centralised chat moderation across every channel.
Create unlimited ticket types per event with attendee role assignment, pricing models, validity periods, quantity limits, and visibility controls. Add flexible add-ons and options — workshops, meal packages, merchandise, dietary preferences, or t-shirt sizes.
Text, numeric, date/time, country and language selectors, single/multi choice, chip selections, rating scales, file and image uploads — per ticket type
Unlimited price ranges (Early Bird, Regular, Late) with date-based switching, primary/secondary currencies, and configurable quantity discounts
Four tax schemes (VAT, GST, Sales Tax, Local Tax), automatic EU VAT reverse charge, and B2B/B2C distinction assigned per ticket type
Stripe (credit/debit, Apple Pay, Google Pay), manual bank transfer, and regional providers — simultaneously, with multi-currency support
Upload and version Terms of Service, Data Privacy statements, and custom legal documents with complete audit trails linked to user profiles
Super Early Bird
€ 299
Early Bird
€ 399
Regular
€ 499
Late Registration
€ 599
VIP Pass
€ 1,299
Student
€ 149
Professional branded registration forms with event logos, custom colours, and responsive design — integrated directly with on-site check-in systems. Attendees manage their own tickets, transfers, and group assignments from a comprehensive event hub.
Attendees handle cancellations, refund requests, ticket transfers, reassignments, and group registration with late assignment — reducing organiser workload
Agenda, sessions, sponsors, networking, personal schedule, digital tickets, and hybrid participation — all accessible in one place
Comprehensive profiles with engagement statistics and complete movement history — session attendance, booth visits, surveys, badge issuance, networking, gamification
Registrations, attendees, customers, add-ons, and options with rich charts, geographic distribution, segmentation, and trend analysis
Flexible invoice flows, real-time payment tracking, and automated reconciliation — built for EU compliance and US market workflows alike.
Direct invoicing (European standard) or order-invoice flow (common in US markets), with pro-forma invoice support for enterprise workflows.
European e-invoice standards with embedded machine-readable data, digital signatures, verification QR codes, and complete audit trails.
Comprehensive refund and adjustment management with automatic credit note generation, approval workflows, and complete financial audit trails.
Live dashboards showing payment states, history per order, overdue invoices, and refund processing — across every event and currency.
Import MT940, CSV, XML, TXT and 10+ other formats. AI automatically matches payments to orders with confidence scoring — eliminating manual finance work.
Attendees view, pay, and download all invoices, orders, credit notes, and billing corrections. Professional VAT invoicing for companies and individuals.
"Send a branded reminder to all VIP ticket holders about the welcome reception on day one."
Create branded HTML emails by describing what you want, then refine through natural conversation. Build advanced surveys with 16 question types, manage multilingual FAQs, and moderate chats — all from one unified communications layer.
Conversational AI, visual drag-and-drop editor, and custom HTML/CSS — with a two-tier template library at event and organiser level
Text, numeric, date, choice, ratings, file uploads — distributed via push or Smart Hub with real-time analytics and Excel export
Create multiple FAQ sections per audience (attendees, speakers, sponsors) with full translations, images, attachments, and embeddable widgets
Monitor flagged messages, manage public/private groups, export logs, and maintain audit trails across every chat channel
Every ticket, every badge, every financial document — searchable, filterable, and tracked from purchase to post-event.
Full-text search with filtering by status, type, customer, country, voucher, date range, payment, assignment, badge status, and custom fields
Complete lifecycle: issuance status, badge numbers, operator identification, printing locations, and full history per ticket
Track replacements with reason codes, issue new badges, and maintain complete audit trails for compliance and security
Invoices, credit notes, cancellation documents, refund documentation, and fiscalization receipts with QR codes — directly from ticket records
Every other run.events product — Mobile App, Marketing, Events CRM, Check-In & Badging, Matchmaking, Smart Hub — draws from the same attendee data layer. One identity, one source of truth, zero fragmentation.
Attendees carry a single identity across events and products — no separate logins, no duplicated profiles
Registration, ticketing, payments, and analytics flow natively to every other product — no integrations, no sync jobs
European sovereign infrastructure with EU data residency, consent management, and cross-jurisdictional compliance built in
From intimate board meetings to 50,000-attendee conferences — the same workflows, the same data, the same platform
Mobile App
Marketing
Events CRM
Check-In
Matchmaking
Smart Hub
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Available on all run.events plans
